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Branding | Strategy | Business
When discussing a brand, most people initially refer to its logo as a form of identification. If you hear or read about McDonald's, Apple, or Nike, their logo probably pops into your mind as you try to associate the information.
Think about the McDonald's logo, for example. It's a big yellow M design with red around it in a playful font. Does the logo itself tell you what the business sells? Does it tell you that it is a fast food chain restaurant ideal for families and that its purpose is to foster community? No, it doesn't.
Why is that? Well, a logo is only one of the elements of a brand and it's important to differentiate between the different components of a full brand and their purposes.
In this article, we go through the essential elements that make up a powerful brand that fosters long-term business success.
Firstly, let's understand what a brand is. A brand is much more than just a logo or company name—it's the overall perception that customers have of your business based on your story. That perception is created by different elements that work together. These include your visual identity, your values, mission, vision, products, and company culture.
A brand is the emotional and psychological connection people make with your company, which is what makes them inclined to interact and spend their money on your products and services. The initial recognition of your brand will come from your visual identity, this is where your logo design comes in.
The logo is often a symbol or visual representation of your business’s identity, designed to be easily recognizable. It serves as a quick, memorable signpost for your audience to connect with your company.
For your logo to serve your brand it must be supported by your messaging, tone of voice, and the customers' experience. Without the backbone of a solid brand strategy, a logo can easily be forgotten and have no real meaning. Think of your logo as the "face" of your brand—it’s the first impression people get, but a proper brand strategy will determine how customers engage with your business over time.
A brand strategy defines how a company wants to be perceived by its target audience. A strong brand strategy should guide every aspect of your business, from marketing and product development to customer experience and campaigns. The key elements include:
Every effective brand strategy must be supported by a strong brand.
Your brand voice is essentially how you speak to your audience. It includes the tone, language, and style of communication you use in everything from social media posts to customer emails. A brand voice can be professional, playful, authoritative, or friendly. However, it must always align with your brand values and resonate with your target audience.
Let's look at a brand that has completely changed the way it markets itself in the past year, Grammarly.
Grammarly is a writing assistant tool that has built its brand voice around making the mundane seem exciting, and using its services as a way to "win the day". Their advertisements convey a friendly, fun, and approachable voice tone that makes it easy to stay engaged with what they offer.
This aligns perfectly with their mission to help users improve their writing without feeling overwhelmed or judged. Whether on their blog, in-app messages, or email campaigns, Grammarly’s consistent brand voice fosters trust and makes their services seem exciting. Watch one of their ads here to better understand this concept.
Your brand values are the beliefs and principles that guide your business decisions. Customers are more likely to connect with companies that have clear values and stand for something meaningful. Whether it's a commitment to sustainability, community involvement, or innovation, your values should be woven into every aspect of your branding.
Businesses in Clermont, for example, can benefit from embracing local values—such as supporting community development or environmental responsibility—which will strengthen their connection with local customers. ThreadLink can assist in identifying and showcasing these values, ensuring they shine through in everything from your website to your marketing campaigns.
Visual identity is what most people think of when they hear the word "branding", in other words, our McDonald's example. It includes your logo, colors, fonts, and other design elements that make your brand visually distinct. A solid visual identity ensures these elements reflect your brand personality and appeal to your target audience.
Let’s say, for example, that you're targeting large corporations. You’ll want a refined, professional look. If you were targeting a younger, teenager audience, you might want something a bit more playful. However, if your brand is playful at its core, even if you're targeting large corporations, you will want to ensure the playfulness still shows up within your logo design. Ultimately, it's all about creating a unique visual that merges your identity with the audience you want to target.
ThreadLink’s expertise in logo design and brand design ensures your visual identity communicates your essence and your core. Explore some of our case studies to see how a visual identity comes to life.
Customer experience (CX) is where branding truly comes to life. Every interaction a customer has with your company—whether it’s visiting your website, talking to your sales team, or receiving a product in the mail—shapes their perception of your brand.
If your brand promises top-tier quality, but your customer service is slow or your website is hard to navigate, there’s a disconnect. Building a brand that delivers a consistent and on-brand customer experience can set you apart from the competition.
Let's take Mailchimp, as an example, an email marketing platform. As soon as you get to the website the messaging is clear, it's easy to understand where information is, and the visuals give an instant feel for the type of playful brand they are.
There is a connection between their service, the brand, and the experience of a user interacting with their platform. The illustrations and friendly tone create an easy and enjoyable customer experience. This makes it easy for users—new and experienced—to interact with the platform.
Humans are hardwired to connect through stories, and your brand should have one. This doesn't mean you will create a story out of thin air, or that you need an extremely dramatic story to connect to your audience. A brand story communicates why your company exists, what you stand for, and how you can make a difference in your audience's lives.
ThreadLink can help you refine a brand story that reflects your company’s unique identity, making sure it resonates across all marketing materials and platforms.
Every element of your brand should work together to create a unified identity. This cohesiveness helps you stand out in a crowded market, builds trust with your audience, and drives customer loyalty.
A cohesive brand identity also makes it easier to expand into new markets or introduce new products. Why? Because your audience knows what to expect from you. Think about major brands like Apple or Nike—customers understand their values, voice, and aesthetic, which makes their brand extensions feel natural.